Terms and Conditions

By booking with us you confirm that you have read the terms and conditions of West End London Comedy Club

Online bookings will only be accepted when we have received full payment for the cost of the tickets plus any applicable charges (unless otherwise arranged). You will receive an email that will act as our acceptance of your booking. Acceptance will have been effectively communicated to you when we send the email, no later than the day after your booking has been made.

All customers have reserved seats and must arrive no later than 15 minutes before the scheduled start time. Any customers arriving after the first interval (usually about 30 mins after the start of the show) could forfeit their seats.

All customers must be over 18 years of age. Photo identification must be provided if requested.

Group Bookings: All groups must arrive 30 minutes before the show is scheduled to start. Arriving later could lead to the loss of your seats for the show.

Management reserves the right to refuse entry.

We have a code of conduct that is applicable to all customers. Talking, disruptive behaviour or anything that the management of Piccadilly Comedy Club deem disruptive to the show or the audience is not permitted during the performance. Breach of any of these conditions or any unacceptable behaviour likely to cause disruption or nuisance may result in management ejecting you from the venue, with no refund forthcoming.

All advertised performers are subject to change without notice. We will endeavour to replace any advertised performers with equivalent performers but no refunds will be offered.

Once purchased, we are not obliged to accept any cancellations or ticket exchanges. However, we will attempt to help customers if they have made a genuine error in booking.
However, we do not accept any cancellations or exchanges within 24 hours of the show start time.

Bookings made through a ticketing agent are only considered valid upon receipt of a confirmation email from the agent. The agent’s terms & conditions are also applicable.

If an event is rescheduled or cancelled, you will be notified by phone or email (using the contact details you provided during booking). For rescheduled events, customers will be offered tickets of equivalent value. For cancelled events, customers will be offered tickets to alternative events (subject to availability) or a refund minus the booking fee.

Customers consent to being photographed and/or filmed as members of the audience.


We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking via the website.

We do not accept liability for loss, damage or injury to any person or their property.

We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of tickets from us.

Please note that all of these terms and conditions are governed by English law.

While we always try to solve disputes in an amicable way (in the rare occasions they have arisen), any disputes with Piccadilly Comedy Club are subject to the jurisdiction of the English courts.